Upstate Golisano Children’s Hospital: Celebrating 15 Years of Excellence in Pediatrics

By: Elizabeth Landry

Since the Upstate Golisano Children’s Hospital first opened its doors in 2009, the hospital has grown and evolved significantly while remaining true to its founding mission of providing safe, effective, innovative and family centered care for children across the Central New York region. Now celebrating its 15-year anniversary, the children’s hospital has become a 71-bed pediatric healthcare hub serving children in 22 counties that span North to the Canadian border and South to the Pennsylvania border. Under the leadership of Gregory Conners, MD, MPH, MBA, Professor and Chair of Pediatrics and Executive Director of Upstate Golisano Children’s Hospital, who joined the hospital in 2019, the organization is a pillar of Central New York healthcare and has had a strong positive effect on the community.

“It’s the people in the community who really helped us get started,” said Conners. “I frequently meet people whose kids or grandkids, nephews or nieces have been treated here over the past 15 years. I really think people don’t take us for granted because many can remember a time when there wasn’t a children’s hospital here and they notice we have a better community because of the excellent care we provide for the children.”

The children’s hospital has produced significant research that has made an impact on strategies for treating pediatric patients, including research on Covid prevention and vaccination and the prevention of RSV infection. Both research and community improvement are keystones of the robust pediatric residency program, during which the intern year also includes skills in advocacy and global health.

Conners expressed how proud the team is of the program, saying, “We work hard to give our trainees great experiences. We all put a lot of time and energy to make the program the very best it can be.”

Well-Rounded Pediatric Care Through Extensive Subspecialties
To provide children with comprehensive healthcare, the Upstate Golisano Children’s Hospital offers services from a long list of subspecialties. These include experts in pediatric hospital medicine, pediatric cardiology, children’s infectious diseases, rheumatologic conditions, pediatric nephrology, pediatric urology, gastroenterology and nutrition, and many more. Importantly, healthcare providers from the different pediatric subspecialties often function as one holistic pediatric team rather than separate departments.

“Many children need two or three different medical providers at once. We often have multiple physicians from different specialties collaboratively caring for the same child. It’s the whole team of specialty physicians, nurses and other health professionals who work together that makes the children’s hospital so special,” emphasized Conners.

An important distinction the children’s hospital holds is serving as the region’s only ACS verified Level 1 Pediatric Trauma and Burn Center, which is, in fact, one of only eight such trauma centers in the state. The Trauma Center provides around the-clock care for children critically injured by such mechanisms as falls, motor vehicle accidents, bicycle crashes and physical abuse. The summer of 2024 saw a record number of pediatric trauma activations.

Kim Wallenstein, MD, PhD, Pediatric Trauma Medical Director, emphasized the importance of the care her team provides and highlighted the impact of preventing injuries before they happen. “We have a top-notch trauma team in place to provide care whenever it is needed. Additionally, we strive to raise awareness of injury prevention strategies, so children avoid traumatic injuries in the first place,” she said.

The Upstate Trauma Center is staffed by fellowship-trained pediatric surgeons, who also see a wide variety of surgical patients at the hospital’s Center for Children’s Surgery.

“All types of surgery for children should be done by someone with a focus on pediatrics,” noted Tamer Ahmed, MD, Division Chief of Pediatric Surgery.

“Our entire infrastructure as part of a children’s hospital is set up to care for pediatric patients from birth into their teens, and the unique needs of each age. This includes working with pediatric subspecialists, pediatric nursing, child life and others. From evaluation to treatment to follow up care our entire children’s hospital is focused on caring for children and their families, whether they are one day old or 17 years old.”

Inpatient and Outpatient Pediatric Services

In addition to the hundreds of children treated on the inpatient floor of the children’s hospital, Upstate University Hospital also has an extensive network of pediatric outpatient services. Upstate is the only institution in 

Central New York to offer comprehensive pediatric services for children diagnosed with cancer or blood disorders including leukemia, brain tumors, solid tumors, benign blood disorders (anemia and thalassemia, among others), sickle cell anemia and hemophilia. Children needing these services are cared for at the hospital’s Waters Center for Children’s Cancer and Blood Disorders, and patients have immediate access to inpatient services at the Golisano Children’s Hospital as needed. The team at the Waters Center also focuses on research trials and studies aimed at advancing how childhood cancer is cured. Melanie Comito, MD, Director of Children’s Cancer and Division Chief of the Waters Center, explained the importance of devoting time to research studies.

“As members of the International Children’s Oncology Group, a wide-ranging network of pediatric oncology providers, we’re able to actively participate in the advancement of childhood cancer treatment. Each pediatric cancer center doesn’t see many patients of the same type of cancer, so we work together across the country to study new drugs and treatment strategies. Childhood cancer and hematology treatment keeps advancing, and there have been many improvements over the years,” Comito said.

Comito also highlighted the importance of survivorship at the Waters Center, which includes the Survivor Wellness Program to help children prepare for life as adults, assisting them with their health care needs and how to handle their complicated medical histories.

“My passion is watching the children grow up and getting back to their lives again,” stated Comito. “Survivorship is important because we’re monitoring any delayed effects of drugs and treatments and we’re also trying to teach them good habits like nutrition and exercise, taking care of their mental health, and helping them understand that it’s OK to feel different from their peers. We hope that by the time they are late adolescents or young adults they know how to advocate for their adult healthcare. We’ll always remain a resource for them.”

Comprehensive Support Through Child Life

Another major service supporting pediatric patients is the Child Life department led by Regina Lozito, Director of Child Life. The department grew from a team of three to a team of 18, who help children and their families cope with medical experiences. Child Life Specialists offer support in the inpatient setting of the children’s hospital and in many Upstate clinical areas.

“We work very closely with the medical staff to make sure children can tolerate what we’re asking them to do” said Lozito. “For example, if a child needs an MRI or a CT scan, we help assess if they can undergo the procedure without anesthesia, which helps lower their risk, and we use age-appropriate strategies to help them understand what will happen so they can get through the experience as easily as possible.”

Much of the Child Life Department’s work involves helping children use coping strategies such as play, art and music therapy, as well as gaming and tech, but another side of the work involves legacy building when end of life care is needed, whether for a child or for a child’s caregiver. Jewelry made using fingerprints or handprints after a loved one passes away, and heartbeat recordings placed into stuffed animals are some of the ways the Child Life department provides support in difficult situations.

No matter the specific application, the Child Life department makes an impact on children that lasts into adulthood. “We’re teaching them coping skills they can use in any situation, such as at school and eventually as adults,” said Lozito. “They can teach other kids strategies like deep breathing, counting and squeezing a stress ball–generally learning how to deal with really difficult situations in a positive manner.”

The department also will soon have a facility dog, who will be highly trained to be an extension of the Child Life staff. “We’re really excited about this new program because research shows animals help bring down blood pressure and make people less anxious,” Lozito explained.

Community Connections and Continued Expansion
As the Upstate Golisano Children’s Hospital grows and expands, one aim is to continue cultivating meaningful connections in the community. Kali Kearns, MHA, Administrator for the Upstate Golisano Children’s Hospital, recently joined the hospital’s leadership team to focus on strategic planning, growth and expansion, and community relationships and partnerships.

The children’s hospital partners with the Upstate New York Safe Kids Coalition, which uses advocacy, education and preventative strategies to reduce the incidence of injuries in children in the community. Kearns emphasized plans for developing further ties in the community as well as ways the hospital aims to increase service offerings.

“We are excited to develop new partnerships so we can continue to provide important preventative services in the community,” said Kearns. “With Micron coming to the area, we need to think about the potential influx of pediatric patients and make sure we can continue to meet patient needs in both the inpatient and outpatient setting. We really put the patient and their family at the center of everything we do, and our aim is to continue to provide the best experience possible.”

Conners also echoed the sentiment that patients and their families are at the heart of the hospital’s strategies for continued expansion into the next 15 years and beyond.


“When I first came to the hospital, I immediately liked the culture, the collaborative nature of the team and the mission that we have of caring for the children in our community,” explained Conners. “I’m looking forward to continuing our growth and being able to care for more and more children and families over time. We’re not growing the organization and increasing our connection to the community because we want to be the biggest, but because we truly want to serve as many kids as we can.”

Serving on a Board

By: Kathryn Ruscitto, Advisor

Throughout my career I have served on a variety of Not for Profit Boards. It’s a way to serve the community, open doors, connect people and causes, and to learn Boards can help you to build new skills, connect with new parts of the community, begin to plan for things you want to do in your free time or in retirement. Good Board members want to learn and aren’t afraid to ask questions. Recently I was at the View Arts Center in Old Forge and met a new surgeon who had moved to Syracuse. She had taken the time to explore not for profit arts organizations in the region and was visiting them to get to know the region.

Boards function differently, and expectations of Board members can vary. It really is important to think through why you are joining a Board and what your expectations are for that service.

Some simple guidelines should always be part of a Board members thinking: What is expected of me: time, donations, terms of service.

What do I expect from the organization: following state and federal guidelines, communications on meetings and important issues.

How do you go about deciding on a Board or getting to know what organizations might be a good fit? Talk to colleagues, look at their current Board list, call and talk to the Executive Director. Many of you attend community fundraisers, also a good place to ask about Board service.

The Boards I have enjoyed the most, pushed what I knew, and connected me to best practice ideas. The Boards I found frustrating provided information but didn’t use my skills or ask for help. 

Not for profits are local, regional and national. Some belong to larger associations or organizations that have Boards at multiple levels. Board service in a not for profit is as a volunteer and is uncompensated. Organizations carry Board and officer insurance coverage to protect Board members.

There are also For Profit Boards of start ups and businesses that seek certain disciplines for their Boards and do provide compensation and other benefits. These Boards choose members primarily through other Board members. The services that promise to get you a Board seat in exchange for a fee are unproven.

Some mix of Board service across for profits and not for profits during a career is desirable.

Resources:
www.councilofnonprofits.o g/running-nonprofit/ governance leadership/board-roles and-responsibilities

www.boardeffect.com/blog pros-cons-nonprofit-board-membership/

www.boardsource.org/fundamental-topics-of-nonprofit-boardservice/roles-responsibilities/

Kathryn Ruscitto, Advisor, can be reached at linkedin.com/in/kathrynruscitto or at krusct@gmail.com

Grieving Families Act 3.0: What’s Changed?

By: Jenn Negley, Vice President, Risk Strategies Company

Most in healthcare and medical malpractice have been keeping an eye on the GFA legislation for several years now knowing the negative effect it would have on an already stressed sector. While all involved are assumed to have good intentions, it appears they have a blind spot when it comes to the GFA’s impact on the State’s medical malpractice insurance market and in turn healthcare. This failure to address the concerns continues with GFA 3.0 despite being clearly indicated in past vetoes.

While GFA 3.0 did eliminate “disorders” as a category of damages it maintained “grief or anguish.” The GFA 3.0 also still looks to broaden the current statute of limitations from two years to three years. GFA 3.0 originally scaled back the “eligible” family members that could recover damages to the current law’s definition only to propose assembly bill AB 9232B/S8485B that would result in the expansion of eligible family members once again. What is most troubling to industry experts is the current GFA calls for an immediate implementation effective for all wrongful death that occurs on or after January 1, 2021.

As I mentioned last year when discussing the GFA 2.0, malpractice carriers are already struggling with upticks in claim frequency and a dramatic rise in payout amounts. A recent study released in April 2024 by the New York Civil Justice Institute titled Consumers in Crisis How New York’s Hostile Liability Environment Inflates Insurance Cost and Fleeces Empire State Families (www.nycji.org/research) details the issues already contributing to a difficult insurance market. If signed as is, it will add to the pressures already in play. With no caps in place, more time to file, and the broadening of who can file the deck will be stacked against malpractice carriers. In addition, adding the change retroactively eliminates a carrier’s ability to make the necessary financial adjustments potentially forcing some out of the market. To maintain solvency, carriers as well as the insurance department will keep a close eye on these trends which might indicate the need for increased rates. Milliman, an independent actuary determined with the new inclusion of grief and aguish only, rates would need to be increased by 40%. As this has dragged out for several years, I have had the opportunity to speak to many of New York’s carriers’ upper management and everyone agrees such an increase would be a disaster for New York’s healthcare market, but all also note their fear that the New York State Department of Financial Services will see it as a necessity for admitted carriers to remains solvent.

To be clear, none of the admitted carriers are looking to take these steps but cannot ignore the independent statistical analysis of the GFA’s impact on their ability to defend New York’s healthcare providers and facilities. With little change, the “New” GFA the Governor’s veto message from last year still rings true. “Legitimate concerns have been raised that the bill would likely lead to increased insurance premiums for the vast majority of consumers, as well as risk the financial well-being of our healthcare facilities – most notably, for public hospitals that serve disadvantaged communities.” For the health safety of all New Yorkers GFA 3.0 in its current form needs to be vetoed once again.

Reach out to Governor Hochul now.
Facebook: @Governor Kathy Hochul

Twitter: @govkathyhochul

Instagram: @govkathyhochul

For more information, please contact Jenn Negley, Vice President, Risk Strategies Company at 267-251-2233 or JNegley@Risk Strategies.com.

The views expressed in this article on pending legislation are solely those of the author and do not necessarily reflect the official stance, policies, or opinions of Risk Strategies. This article is intended for informational purposes only and should not be construed as professional advice.

CPR Gave Patient CriticalTime to Get to Crouse

FOR LIFESAVING CARDIAC CARE

Steve Gorczynski, 55, remembers very little of what happened on the morning of Aug. 30, 2023, but his wife, Julie, will never forget it.

She woke up when she heard a “thud” and found her husband unresponsive on the floor. Julie immediately called 911. She hadn’t taken CPR since their children were small, but with the help of the 911 operator, she was able to administer it to her husband until a police officer arrived within minutes and took over. EMTs quickly showed up, continuing CPR and using a defibrillator on Gorczynski twice. Julie asked the first responders to transport her husband specifically to Crouse Hospital, acknowledging that the well-known tagline: “Take Me to Crouse,” was echoing in her head.

These quick actions were critical to Gorczynski’s survival and successful recovery, according to his cardiologist Anil George, MD, FACC, a member of Crouse Medical Practice. “Time is heart muscle,” says George. “Steve’s heart took a big hit, and had he not received CPR almost immediately, he may have had a very different outcome.”

Ready at Crouse
George and the team at Crouse were ready when Gorczynski arrived at the hospital. “Once we got his EKG, we rushed him to the cardiac cath lab on arrival and quickly inserted a stent into his blocked artery,” says George. “Crouse’s average ‘door to balloon time’ is 63 minutes — in comparison to the national guidelines recommendation of 90 minutes or less — and we work hard to maintain that critical window. We’ve developed a smooth transition to minimize delays and get patients into the cardiac cath lab as quickly as possible.”

Gorczynski had a lethal arrhythmia of the left anterior descending (LAD) artery. Commonly known as the “widow maker,” only 12% of those who experience this condition outside of a healthcare facility survive, according to the American Heart Association (AHA). If CPR is not given within five minutes or less, the heart and brain are deprived of oxygen, causing irreparable damage to the heart muscle and cognitive issues, and, in many cases, death.

After the cardiac team inserted a stent to open the blockage, Gorczynski was put into a medically induced coma. The Crouse team was there every step of the way to ensure his full recovery. He doesn’t remember much until Day 5. On Day 8, he was able to go home to continue his healing.

Road to Recovery
“My doctor and nurses were very surprised that I had such an accelerated recovery,” explains Gorczynski. “It’s kind of miraculous. I did have some cognitive issues due to the medication I was on, and I needed some occupational therapy, but my post checkup showed no scar tissue from the heart attack, and I felt almost normal after a couple of weeks.”

Before his heart attack, Gorczynski never had indications of cardiac issues, and he was physically fit. In fact, a check-up shortly before this event had given him a clean bill of health. Today, as he marks the one year anniversary of his heart attack, he is back to his full exercise routine, and while he never had high cholesterol or weight issues, he has improved his diet.

Bank Employees Learn the
Importance of CPR

Gorczynski is the Central New York regional president of M&T Bank, and after his experience he thought it was important to offer basic CPR and AED (automatic external defibrillator) training to bank employees and their families with the help of Crouse and the local chapter of AHA. More than 80 employees learned CPR, including Gorczynski himself. The group was joined by seven nurses from Crouse, led by Lynne Shopiro, RN, chief nursing officer and cardiac nurse, who is also president of the Central New York Chapter of the AHA’s advisory board.

“You don’t have to be a medical professional to learn hands-on CPR,” Shopiro says, noting that the current method involves hands-only chest compressions with no mouth-to-mouth resuscitation. “Learning basic CPR takes five minutes and gives you the confidence as a bystander to help someone in need. I think it’s important for people to remember that CPR can double or triple the chance of someone surviving a cardiac event.”

The CPR training at M&T was a success, and Gorczynski hopes to offer it again in the future. In addition, he and Julie helped coordinate CPR training in their Manlius neighborhood this past year.

“I’m a big proponent of learning CPR, and I’ll continue to spread that message,” Gorczynski says. “The experience is still very surreal. I’m not sure I realized how serious it could have been at the time, and I’m sure I was a bit of a challenge as a patient, but I’m very thankful for my wife, the 911 operator, the local police, EMTs and everyone at Crouse who helped save my life with the excellent level of cardiac care and compassion that the hospital offers. There were a lot of people rooting for me and a lot of people who made sure that I’m here today — healthy and grateful.”

 

Women In Healthcare- Setting No Limits: Recognize Your Dreams and Make Them Your Reality

By Erin L.W. Zacholl

Swans move across water with such dignity and (what appears to be) effortless ability that it’s easy to admire what they achieve as they glide to their destination. Unless we really ponder what’s being done beneath the surface, we rarely see the hard work that’s propelling them. There are people among us with this same amazing trait. Dr. Tanya Paul is a shining example of someone with a calm and dignified quality that’s perfectly blended with a tenacious spirit that drives her to achieve her goals and then, set new ones.

Dr. Paul is a physician specializing in Obstetrics & Gynecology at Auburn Community Hospital. “Anything is possible if you want to work for it,” she says from a lifetime of experience. “Even as a young child, I have worked toward the direction of accomplishing my dreams.” Originally from Queens, New York, Dr. Paul graduated from the University of Virginia School of Medicine and completed her internship and residency at SUNY Upstate Medical University in Syracuse. “I knew from a very young age that medicine would be a large part of my future,” Dr. Paul reflects on the dreams of a school-aged child, “Although the type of medicine I’ve built my career on is different from my childhood goals, I knew I would become a doctor.”

“My medical ambitions began when I lost two grandparents in one year to cancer,” Dr. Paul remembers that this impacted her so profoundly, that she wanted to cure cancer. “I was so young, but this childhood tragedy opened my mind to practicing medicine. I was determined.” As a young girl, her medical direction would change, “When I was in 5th grade, a friend of mine endured a serious eye injury,” she details, “after seeing her appearance as she had been treated and was recovering, I wanted to be an eye doctor.” It was this dream that Dr. Paul clung close to through the rest of her adolescence and even through her medical school interview.

In medical school, Dr. Paul entertained her various rotations as a young student. “I kept an open mind to possibilities beyond my long-time dream, but was still focused on ophthalmology.” On her first night during her rotation in obstetrics, however, everything changed. “On that very first night, I was able to assist in the delivery of a baby,” she remembers with joy, “and that was it! Being a part of delivering that new life and interacting with the mother sparked a fire in me.” Dr. Paul recounts that everything about obstetrics and women’s medicine was interesting to her from that first night, “I followed through with my other rotations, including satisfying my life-dream of ophthalmology, but I knew being an OB/GYN was where my heart was leading me. Helping women through all the changes in their lives is where I belong.”

As a general obstetrician and gynecologist, Dr. Paul has more than 20 years of experience specializing in comprehensive health care in women of all ages. She is certified by the American Board of Obstetrics and Gynecology and prides her work on providing quality and compassionate care. “As important as my work is in serving medical care to my patients,” Dr. Paul says, “empowering women to take an active role in their healthcare is equally important. It’s so important for women to be healthy and to be heard. If I can help empower women to speak up for themselves, then I’ve been successful.” She says, “there is no distinct blueprint as an OB/GYN and every patient / woman deserves to be heard.”

Her confident and kind demeanor radiates in her voice. Dr. Paul’s ambitions have always been from a place of deep compassion. “I was the first person in my family to graduate college,” she says, “helping other women care for themselves is just part of my goal. Women, who come from a humble place, don’t always see their value and potential. If I can help boost them to realize not just their potential, but help them find the direction to their goals, then I’ve done my job.”

Identifying her own ambitions and reaching past them has always been the motor driving Dr. Paul. Throughout her entire career, she has taken on leadership roles including being the president of the medical staff at Auburn for two years. “I’ve been able to attain my goals and often strive beyond them, because of my support system,” Dr. Paul credits the strength of community. “It is important to have your community around you, to help you fill the gaps. Even if it’s a community of one, a strong support system is essential for all of us to boost ourselves toward our dreams.”

She also believes that what individuals need changes at different points in life and that it’s important to recognize change. “Throughout my career, when I take a job, I make sure that it fits into my life at that time,” Dr. Paul says, “Every person needs to figure out what works best for them where they are in their lives.”

As a physician, Dr. Paul loves the patient interactions the most. “When patients open up to me and I can humanize medicine to them, it’s very rewarding,” she says. “I try to give everyone a voice. Everyone wants to be, and should be, heard.” Dr. Paul believes that a person’s mental health is important in all aspects of medicine, “All doctors should encourage mental health as one of the standard check ups, like visiting the dentist or going for an annual physical.” She believes that all patients would be able to advocate best for themselves if mental health checkups were more universally practiced.

With so much already accomplished in her career, Dr. Paul continues to look forward, “There are always new goals in my scope,” she says, “I ask myself; how can I have the best impact on my community?” Right now, the answer to that self inquiry is her desire to help lower the Maternal Morbidity and Mortality Rate in our CNY Community. “This is such a large problem, and I want to be able to help our most vulnerable mothers.” Another career goal she has in her sight is truly assisting women transition through menopause and perimenopause with a healthy mindset and with accurate information. “This is an aspect of women’s medicine that is so unique to each patient that it’s difficult to generalize and yet, that’s what happens all too often.”

For Dr. Paul, the circumstances may change a bit, but she says, “What has allowed me to be who I am, at all stages of my life and career, is my strong faith and my amazing support system which includes my husband, three sons and extended family as well as the community that I live in. Raising my sons and seeing them grow into strong, compassionate young men is a tremendous inspiration. I feel blessed to have such a source of strength in my life. Everyone needs support to move ahead in life and I only hope that I can help those that need it the most, find it.”